Cancellation and Refund Policy

Once you sign up for Jana Order and find that it's not a perfect fit, please send us a cancellation request by email to info@jana-order.com from the registered email address.

Cancellation request: You may cancel your subscription at any time before the 7th day period, starting date from registration. Cancellation will take effect for the following month, in each case provided that the request was made in accordance with these cancellation instructions.

Refund request: At Jana Order, we offer the money back guarantee for annual subscriptions and one time payment. If you cancel your annual subscription in accordance with this Policy, we will, upon your written request, refund your prepaid fees within 7 calendar days, and cancellation will take effect from the following month. The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you. We reserve the right to reject your refund request if your request refers to the recurring payment or for some other reasons as could be described in Decord Menu Terms of Service.